Pola Komunikasi Komunitas Toko Kelontong SRC Bekasi dalam Meningkatkan Loyalitas Anggota

Lestari, Nanda Ayu (2026) Pola Komunikasi Komunitas Toko Kelontong SRC Bekasi dalam Meningkatkan Loyalitas Anggota. Sarjana (S1) thesis, Universitas Muhammadiyah Indonesia.

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Abstract

This study aims to identify the group communication pattern within the SRC Bekasi Timur Grocery Store Community, specifically the Patriot Bekasi Timur Membara Association, and its role in increasing member loyalty. This research employed a descriptive qualitative approach, with data collected through interviews, observation, and documentation. The analysis was based on Harold Leavitt's group communication pattern theory. The findings indicate that the communication pattern within the community tends to follow an all-channel (star) communication pattern, as members have the opportunity to interact and exchange information directly. However, the communication pattern has not been fully distributed evenly, as there are still dominant figures who initiate communication and several members who remain less active. Communication within the community occurs intensively and openly through association meetings and Whatsapp groups. This communication pattern contributes to increasing member loyalty, which is reflected in members' participation in community activities, commitment to remain part of the association, and sense of belonging toward the SRC community.
Keywords: Group Communication Pattern, SRC Community, Member Loyalty

Item Type: Thesis (TA, Skripsi, Tesis, Disertasi) (Sarjana (S1))
Contributors/Dosen Pembimbing,NIDN Dosen bisa diakses di LINK https://bit.ly/NIDNdosenunismabekasi:
Contribution
Contributors / Dosen Pembimbing
NIDN
UNSPECIFIED
Samariansyah, Iwan
1118016901
Keywords / Kata Kunci: Kata Kunci: Pola Komunikasi Kelompok, Komunitas SRC, Loyalitas Anggota.
Subjects: Jurnalistik
Ilmu Komunikasi
Faculty: Fakultas Komunikasi Sastra dan Bahasa > Ilmu Komunikasi S1
Depositing User: Nanda Ayu Lestari
Date Deposited: 08 Sep 2026 06:23
Last Modified: 08 Sep 2026 06:23
URI: http://repository.umindonesia.ac.id/id/eprint/10860

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