Pengaruh Penerapan Total Quality Management (TQM) terhadap Kinerja Perusahaan pada PT Sumber Berkah Negeri

Putri, Telly Nadia (2025) Pengaruh Penerapan Total Quality Management (TQM) terhadap Kinerja Perusahaan pada PT Sumber Berkah Negeri. Sarjana (S1) thesis, Universitas Islam 45.

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Abstract

The purpose of this study is to determine the Effect of Total Quality Management (TQM)
Implementation on Company Performance at PT Sumber Berkah Negeri. In this research
method using a quantitative approach. The sample used in this study were employees of PT
Sumber Berkah Negeri with a sample size of 36 employees and the sampling technique used
was saturated sampling. This study uses primary data in the form of quantitative data collected
through questionnaires and then processed using the Statistical Product and Service Solutions
(SPSS) version 25 program.
The results of this study indicate that Teamwork has a positive and significant effect on
the performance of the company PT Sumber Berkah Negeri (β1 = 0.266; t-count 3.5355; sig
0.002), Continuous process improvement has a positive and significant effect on the
performance of the company PT Sumber Berkah Negeri (β2 = 0.271; t-count 3.730; sig 0.001),
Education and training have a positive and significant effect on the performance of the
company PT Sumber Berkah Negeri (β3 = 0.275; t-count 4.138; sig 0.000), Involvement and
empowerment do not have a significant positive effect on the performance of the company PT
Sumber Berkah Negeri (β4 = 0.076; t-count 1.093; sig 0.283).
Keywords: Total Quality Management (TQM), Company Performance

Item Type: Thesis (TA, Skripsi, Tesis, Disertasi) (Sarjana (S1))
Contributors/Dosen Pembimbing,NIDN Dosen bisa diakses di LINK https://bit.ly/NIDNdosenunismabekasi:
Contribution
Contributors / Dosen Pembimbing
NIDN
UNSPECIFIED
Pangestuti, Rinda Siaga
04-281189-04
Keywords / Kata Kunci: Total Quality Management (TQM), Kinerja Perusahaan
Subjects: Manajemen Operasional
Faculty: Fakultas Ekonomi > Manajemen S1
Depositing User: Ms Telly Nadia
Date Deposited: 02 Jul 2025 08:23
Last Modified: 02 Jul 2025 08:23
URI: http://repository.umindonesia.ac.id/id/eprint/7926

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