Implementasi Pelayanan Sistem Informasi Publik di Asisten Deputi Hubungan Masyarakat Kementerian Sekretariat Negara RI

ANJANI, DWI (2023) Implementasi Pelayanan Sistem Informasi Publik di Asisten Deputi Hubungan Masyarakat Kementerian Sekretariat Negara RI. Sarjana (S1) thesis, Universitas Islam "45" Bekasi.

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Abstract

Every public agency is expected to have utilized information technology to continue
providing information services. In the era of globalization, information spreads
quickly and is very important in addressing the era of information disclosure as an
effort to democratize the implementation of a policy. Public Information is
information that is generated, managed, sent and received by a public agency
relating to the administration of the state and the administration of public bodies in
accordance with Law Number 14 of 2008 concerning Public Information Disclosure.
The purpose of this study is to analyze public information systems, the
implementation of public information system services and the performance of the
administration at the Assistant Deputy for Public Relations of the Ministry of State
Secretariat of the Republic of Indonesia. Researchers examine this by using the
constructivism paradigm and qualitative research methods accompanied by a case
study research approach. The data collection techniques used were observation, indepth interviews, literature studies and documentation. Data analysis techniques
were used through data collection, data reduction, data presentation, and drawing
conclusions. The results of this study are that the Public Information System in public
information services is in accordance with procedures or SOPs, then the
implementation of information system services regarding facilities and
infrastructure, organizational structures that are quite adequate and good enough,
employee performance is said to be quite good in conveying information to the
public. Researchers' recommendations There is a need for additional human
resources, social media channels are developed again.

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